Legal documents

This page is the master index for every legal document governing the Ultiplay desktop application and the ultiplay.net website. Each document below is the published, canonical version. The in-app End User License Agreement that ships inside the installer mirrors the EULA linked below.

If you have a privacy or data-rights request, write to privacy@ultiplay.net. For all other legal questions, including written requests for open-source source code, write to legal@ultiplay.net.

Publisher

Document set

• End User License Agreement (EULA)

  The license terms you accept when you install or use the Ultiplay desktop application — including the Free / Gold tier definitions, restrictions, warranty disclaimer, and US $20 / 12-month liability cap.

  Read /eula →

• Privacy Policy

  What information Ultiplay LLC collects, how we use it, and the third-party sub-processors involved. Includes the California (CCPA/CPRA) and EU/UK (GDPR) notices.

  Read /privacy →

• Terms of Service

  The rules governing your use of the ultiplay.net website and the desktop app — eligibility, purchases, modifications, suspension, and governing law.

  Read /terms →

• Acceptable Use Policy

  What you may and may not do while using the Services, including content responsibility, prohibited conduct, and how to report abuse.

  Read /acceptable-use →

• DMCA & Copyright Policy

  How to submit a DMCA takedown notice or counter-notification, and the current status of our Designated Copyright Agent.

  Read /dmca →

• Third-Party & Open-Source Licenses

  The open-source components bundled with Ultiplay (LibVLC, FFmpeg, Python, yt-dlp, and more) and the written offer of source code required by their licenses.

  Read /licenses →

• Cookie Policy

  The cookies and similar technologies used on ultiplay.net, how to manage them, and our Global Privacy Control (GPC) commitment.

  Read /cookies →

• Refund Policy

  The 14-day satisfaction window for direct Gold purchases, defect refunds, and how to request a refund.

  Read /refunds →

• Trademark Notice

  The Ultiplay™ name, logo, and slogan, and the rules for referring to them in third-party materials.

  Read /trademark →

Governing law & dispute resolution

This Agreement and all matters arising out of or relating to the Services are governed by, and will be construed in accordance with, the laws of the State of Colorado and the federal laws of the United States, without regard to conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Any dispute, claim, or controversy arising out of or relating to this Agreement or the Services will be resolved exclusively in the state or federal courts located in Arapahoe County, Colorado, or the U.S. District Court for the District of Colorado, and each party irrevocably submits to the exclusive jurisdiction of those courts. Each party waives any objection to venue in those courts based on inconvenient forum.

To the extent permitted by law, each party waives any right to a trial by jury in any action or proceeding arising out of or relating to this Agreement.

Nothing in this Section limits a party's right to seek injunctive or other equitable relief in any court of competent jurisdiction to protect intellectual-property or confidentiality rights.

Document history

Contact

Postal notices: Ultiplay LLC, 481 W. Prentice Ave #111, Littleton, CO 80120, United States.

See the Privacy Policy contact section for a full list of specialized email addresses, or visit our Contact page.